Your Privacy is Fully Protected

This Privacy Policy is issued by royal47 ("we", "our platform") and applies to all individuals who register an account, visit the royal47.best website, or use any services offered by our platform. By registering an account or continuing to use our services, you acknowledge that you have read, understood and agreed to the terms set out in this policy.

The scope of this policy covers the processing of personal data in the context of account registration, financial transactions, gaming activity, communications with our support team, and the use of website tracking technologies.

We collect two main categories of information: information you provide directly, and information collected automatically through your use of our platform.

Information you provide directly:

• Full name as stated in your official identity document (MyKad or passport)
• Active email address and mobile phone number
• Date of birth for age verification purposes (21 years and above)
• E-wallet account information or payment method details for deposits and withdrawals
• Copy of identity document when requested for the identity verification process

Information collected automatically:

• IP address and device information (device type, operating system, web browser)
• Login session data including date, time and session duration
• Gaming activity history and financial transaction records within the platform
• Cookies and similar website tracking technology data

All information we collect is used solely for legitimate purposes necessary for the operation of the royal47 platform. We do not process data for purposes other than those stated below:

• Processing new account registrations and verifying member identity
• Processing deposits, withdrawals and other financial transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and crypto assets
• Complying with anti-money laundering (AML) legal requirements and Know Your Customer (KYC) requirements
• Providing customer support services via live chat and email
• Detecting and preventing fraud, unauthorised access or misuse of the platform
• Analysing usage patterns for product and service improvement purposes
• Sending important information relating to your account and transactions

royal47 does not share members' personal information with external parties except in the following limited and controlled circumstances:

• Payment service providers: Information required to process transactions through the e-wallet providers and payment services we use, subject to strict confidentiality agreements.
• Statutory authorities: When required by law or a valid court order, we may need to disclose certain information to regulatory bodies or law enforcement authorities.
• Technology providers: Technical partners who assist in operating our platform infrastructure, subject to data processing agreements that comply with international data protection standards.

In all sharing situations, we ensure that the receiving party complies with confidentiality and data protection obligations equivalent to the standards we apply ourselves.

As a royal47 member, you have certain rights regarding your personal data. These rights may be exercised by contacting our support team:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right of Rectification: If your information is inaccurate or out of date, you have the right to request that a correction be made.
• Right of Erasure: In certain circumstances, you may request deletion of your personal data from our systems, subject to legal record retention requirements.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service.

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

• SSL/TLS encryption for all data transfers between your browser and our servers
• Password storage in an irreversible hashed form
• Tiered access controls for internal staff based on job requirements
• Continuous monitoring to detect suspicious activity or intrusion attempts
• Established incident notification procedures in the event of a data breach

While we make every effort to ensure the security of your data, no data transmission system over the internet can be guaranteed 100% secure. You are encouraged to keep your account password confidential and not share your login credentials with anyone.

The royal47.best website uses cookies and similar technologies to improve the user experience and collect analytical information about platform usage.

• Essential Cookies: Required for basic website functions such as login session authentication and security.
• Preference Cookies: Store your chosen settings such as language and display preferences.
• Analytical Cookies: Help us understand platform usage patterns for improvement purposes.

You can manage or disable cookies through your web browser settings. However, please note that disabling certain cookies may affect the full functionality of this website.

royal47 reserves the right to amend this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or improvements to our services. Any significant amendments will be communicated to registered members.

Your continued use of our platform after the effective date of such amendments will be considered acceptance of the amended terms. We encourage you to review this page periodically.